Contact and complaints

Questions about the event and bookings

Write to [email protected]. If you ask about an existing booking, include the booking reference and your full name.

Postal address

ULIX d.o.o., Miramarska 26, 10000 Zagreb, Croatia

This is the organiser's registered office, not the venue.

Venue

ZagrebSpace, Gacka 16, 10000 Zagreb, Croatia

Written complaints

You can send a complaint in writing to [email protected] or by post to ULIX d.o.o., Miramarska 26, 10000 Zagreb, Croatia. Include your full name, your booking reference if you have one, a description of the complaint and what you are asking for.

The Croatian Consumer Protection Act (Zakon o zaštiti potrošača) requires a trader to answer a consumer's written complaint in writing within 15 days of receiving it.

Personal data

Send requests about personal data to the same addresses. Details of your rights are in the privacy notice: https://zagrebai.com/en/privacy/